The TEFL Academy

“Great course. Customer service sucks.”

2 star online tefl review

The TEFL Academy review, submitted by Victoria.

I can see looking at other reviews here that I’m not the only person who isn’t that satisfied with the TTA TEFL online course. I chose the program because of their reviews on Trust Pilot. I’m now left wondering whether those reviews are real or not. Yes, the course is great. I didn’t have any issues with the course. My issues were:

  1. When I needed help or when I had a question, I would contact TTA TEFL and then I was assigned a waiting ticket. When someone finally got back to me, I’d already found the answer somewhere else or the reply wasn’t sufficient enough. Just a generic copy and paste answer.
  2. I had planned on teaching English on the island of Malta, this summer. It, therefore, came as quite a shock to learn that the TTA TEFL certificate isn’t recognized in Malta. This leaves me wondering whether the certification is really “internationally recognised” as they claim.
  3. Don’t hold your breath if wanting any support after completing the course. They only respond when you are a student on the course.

It’s such a shame really because TTA TEFL has a really good course which I thoroughly enjoyed taking.

Great course. Customer service sucks.

Victoria.


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